Ministry of Health Hotline (Kol Habriut) at *5400
You can learn more about the services provided by Kol Habriut, the Ministry's hotline that assists people and provides information on a wide range of topics, on this service page.
Who Can Receive the Service
- General public
- Business owners
- Healthcare professionals
Topics Handled by Routine Service Centers
Across all areas covered by the Ministry of Health:
- Licensing of health professions
- Licensing of medicines and cosmetics
- Food-related inquiries
- Inquiries to the Institute for Medical Fitness for Driving
- Nursing care hospitalization
- The National Health Insurance Law and rights in the healthcare system
- Public complaints and inquiries, and more
- Scheduling appointments for Ministry of Health family care centers (Tipat Halav) and vaccination clinics
How to Contact
You can contact us in the following ways:
- Online form
- Phone: *5400 or 08-624-1010
- Extension 1 – Routine service center
- Extension 2 – Measles hotline
- Extension 3 – Operation Roaring Lion hotline
- Extension 9 – Family care center (Tipat Halav) nursing hotline
- Fax: 02-5655969
Hours of Operation
- Sunday–Thursday: 8:00–18:00
- Friday and holiday eves: 8:00–13:00
- Intermediate holiday (Chol Hamoed): 8:00–14:00
Operating hours for the Family care center (Tipat Halav) nurse hotline
Service Languages
Hebrew, English, Russian, Arabic, French, Tigrinya, and Amharic
Please note, if there is any difference or conflict between the information on this page and the law, the provisions of the law will apply.
Ministry of Health
Hotline and Information Center
Contact Information
Phone Service Hours
- Sunday to Thursday: 8:00 AM – 6:00 PM
- Friday and holiday eves: 8:00 AM – 1:00 PM
- Intermediate festival days (Sukkot and Passover): 8:00 AM – 2:00 PM
Address: 39 Jermiahu St., Jerusalem
Mailing Address: P.O. Box 1176, Jerusalem 9101002