Contact a Family Health Center at *5400
This service page provides information about the Tipat Halav call center, including phone numbers, hours of operation, and topics you can discuss with the nurses.
What is Tipat Halav's call center?
- Tipat Halav's call center is staffed by Tipat Halav's nurses, lactation consultants, sleep consultants, and pediatric nutrition specialists.
- You can call the hotline and consult about topics such as healthcare for infants and children.
Who is eligible for the service?
- Consultation is provided to children from birth to 6 years old, regardless of the Tipat Halav clinic they attend, and in addition to the services offered at Tipat Halav during regular operating hours.
- Families receiving care at the Ministry of Health's Tipat Halav clinics:
- Will receive assistance through the call center based on clinical information from their medical records after verification.
- Personal recommendations will be documented to ensure continuity of treatment at the Tipat Halav clinic they attend.
- Families receiving care at the Tipat Halav clinics of the HMOs Maccabi, Clalit, Meuhedet, and Leumit will receive assistance through the call center based on the Ministry of Health's recommendations and guidelines.
Services available through the call center
Topics within the scope of Tipat Halav's responsibilities for which consultation can be received include:
- Side effects following vaccinations
- Development
- Breastfeeding
- Nutrition
- Crying
- Sleep issues
How do you receive the service?
To receive the telephone service from Tipat Halav, call *5400 or 08-6241010, extension 1, then 9.
Call center operation hours:
- Sunday through Thursday, 16:00 to 21:00
- Friday and holiday eves, 8:00 to 13:00
Please note that if there is any discrepancy between the information on this page and the law, the law will take precedence.
Ministry of Health
Tipat Halav Call Center – Kol HaBriut
Telephone 2: 08-6241010
Hours of Operation
Sunday to Thursday, 4pm–9pm
Fridays, 8am–1pm