Medical Interpretation Center *5144

To improve communication between medical personnel and patients, the medical interpretation center at *5144 provides spoken translation services.

Before starting

The National Healthcare Insurance Law  (Hebrew) and the Director General's Circular 07/2011 (Hebrew) on Cultural and Linguistic Adaptation and Accessibility in the Health System. are the basis for the center's work. By law, all residents of Israel have a right to health care, regardless of their background .

Who can get this service?

The service is provided to:

  • Public hospitals, health bureaus
  • HMOs and medical centers that have an agreement with the Ministry of Health to provide this service.

This service is free of charge.

How to get this service

  • If healthcare professionals do not speak the language of the patients, they can call the interpretation center during an appointment.
  • The interpreters will facilitate communication between healthcare professionals and patients by translating what is said.

Languages

  • Russian
  • Arabic
  • French
  • Amharic
  • Tigrinya (08:00-15:00 only)

Availability

  • Sunday-Thursday 08:00-19:00
  • Fridays and holiday eves 08:00-13:00 

Holidays

  • Passover and Succot Holy Days (Hol Hamo'ed) 08:00-19:00
  • Day of Remembrance Evening 08:00-19:00
  • Day of Remembrance 08:00-14:00
  • Day of Independence - closed
  • Shavuot evening and day - closed

Please note, if there is any difference or conflict between the information on this page and the law, the provisions of the law will apply.

Ministry of Health