Who can use the information system for victims of crime (MENA)
The information system for victims of crime (MENA) provides information online, and through a computerized telephone system, to victims of criminal offenses, and victims of various traffic offenses.
You can access the system and view up-to-date information, such as:
- The status of a complaint
- Where the complaint is being handled
- Who is handling the complaint.
- Information on suspects or offenders, when this information is available.
The system updates victims on their right to voice an opinion during the different stages of the criminal proceedings, depending on the severity of the offense.
How to access the online system
When you file a complaint at a police station a new case file is opened in the computerized investigations system. You are given a personal username and password which lets you access the system at any time, and receive information regarding the complaint, and the suspect or offender.
The complaint file information is made available within 24 hours of filing the complaint.
- Click the Online system button.
- Enter your username and password.
The information system for victims of crime (MENA) also provides details on the following traffic offenses:
To restore a username and password, contact the police station handling the complaint.
If the information is not on the system, you can contact the police station in which the complaint was filed.
The information remains on the system for 2 years from the complaint closure date, or, if the offender is sentenced to imprisonment, for 2 years from the offender's release date.