Filing a complaint against employers for violating labor laws.

A complaint is the beginning of a disciplinary, criminal, or administrative process, aimed at deterring employers who have violated labor laws, through criminal or administrative penalties. These complaints are handled by the Regulation and Enforcement Department at the Ministry of Labor.

Who can file a complaint

• Anyone wishing to file a complaint against employers in case of suspected violations of labor laws.

• It is possible to request that the complaint remain anonymous, ensuring that the names of the employees or complainants are not disclosed.

What should be included in the complaint

When submitting your complaint, please include the following details:

• First and last name.
• Contact phone number.
• Employer details (business name, address, managers' names, and phone numbers).
• A brief description of the nature of the complaint.

The service is provided at no cost.

How to File a Complaint

To file a complaint against an employer for violating labor laws, you must fill out the online complaint form and submit it.

You can also file a complaint through one of the following channels:

• Phone: Call one of the following numbers: 03-7347839, 03-7347840, 03-7347849, 03-7347850, or 2570*.
• Email: You can send it to: [email protected]

Processing the Complaint

• The complaining employees will testify before labor inspectors.
• If necessary, the complaining employees may be required to testify in the Labor Court.
• During the investigation and upon explicit request, the anonymity of the complainants can be maintained (subject to circumstances).

Notes

• The process is intended to ensure that employers comply with labor laws, uphold them, and prevent other or repeated violations.
• The process is not intended for the following purposes:

1. To restore the situation to its original state.
2. To provide compensation to the complaining employees.
3. To grant them monetary or declaratory relief

• You can also approach the Regional Labor Court in parallel, in order to exhaust the employees' rights through a civil procedure. The two processes are parallel and have different objectives.
• The Ministry of Labor is not a party to civil lawsuits and does not handle filing lawsuits on behalf of employees or employers.