Inquiries On the Subject of Healthcare Services Accessibility
Anyone can make a complaint or enquiry to the Ministry of Health's Equality and Accessibility Officer. You can choose to remain anonymous.
This service provides information about matters pertaining to equality and accessibility in healthcare services and ways to contact the Equality and Accessibility Superintendent in the Ministry of Health.
The healthcare services accessibility e-mail is open for inquiries from the general public and professionals alike in matters of the accessibility of structures, infrastructures and environment and the accessibility of healthcare services. This hub is concerned with the system-wide and organization-wide accessibility of healthcare institutions and services. The service is provided free of charge.
What inquiry subjects should be addressed to the healthcare services accessibility e-mail in the Ministry of Health?
- Inquiries in the field of equality and accessibility in healthcare services
- Inquiries related to the application of the Law on the Equal Rights of People with Disabilities in Healthcare Services
- Professional questions by professionals, equality and accessibility supervisors and accessibility coordinators in the field of the accessibility of healthcare institutions and services
- Information about the rights of employees with disabilities who are employed in healthcare services.
How do I file the inquiry?
Contact us by sending an inquiry to the following e-mail address:
[email protected]
Please note, if there is any difference or conflict between the information on this page and the law, the provisions of the law will apply.
Ministry of Health
Hotline and Information Center
Contact Information
Phone Service Hours
- Sunday to Thursday: 8:00 AM – 6:00 PM
- Friday and holiday eves: 8:00 AM – 1:00 PM
- Intermediate festival days (Sukkot and Passover): 8:00 AM – 2:00 PM
Address: 39 Jermiahu St., Jerusalem
Mailing Address: P.O. Box 1176, Jerusalem 9101002