Application for the reimbursement of personal import taxes / request to appeal the charged amount of the taxes
This service enables Israeli citizens to request import tax refunds or appeal tax amounts for personal imports online, even before payment, claim due to Return of Goods Abroad or Goods Returned after Repair Abroad Eilat residents can also apply for VAT refunds.
Online
Who are able to submit the application?
- Israeli citizens
- Registered / authorized dealers
- persons who do not have an Israeli ID card should submit an online application and must submit the application via e-mail as detailed below:
- Import through Balderot company - [email protected]
- Import by post - [email protected]
What is required to attach to the application?
The application for an appeal of tax collector must be attached to:
- Confirmation of payment transfer to the provider/supplier
- References of the actual value of the transaction
To the application form for a personal import tax refund, it is required to attach the following documents:
- Receipt for the payment of taxes
- Correspondence with the suppliers and all the certificates which are indicating the return of the goods (merchandise) to the suppliers
- Confirmation of a credit which was given by the suppliers or confirmation of the replacement of the goods (merchandise) which were returned to the suppliers
- In claims for goods (merchandise) whose value exceeds $250 (two hundred and fifty US dollars), it is required to attach an export declaration. It is required to make sure that the shipping / delivery company had stated in the export declaration of the goods that it is in your intention to submit a tax refund claim to the customs and that a physical inspection had been performed
- A photocopy of a bank cheque or A confirmation for the holding of a bank account to which the payment will be transferred
For a refund of VAT in the city of Eilat, it is required to attach the following documents:
- A photocopy of a valid ID card or Eilat resident card
- A photocopy of a bank cheque or confirmation for the holding of a bank account
- The declaration of import of the goods (merchandise) or its number
- A computerized application form filled out with all the required details
- A confirmation stating the authorized signatory or the representative
THIS SERVICE IS PROVIDED FREE OF CHARGE
How is it possible to submit the application?
- It is required to enter the application form for the refund of import taxes or VAT refund in the city of Eilat.
- To fill out all the required details.
- To attach the required documents.
- To submit the form online.
- For more details, it is possible to contact the Claims, Deposits, Deficits and Securities Department, at the relevant customs house.
What happens next?
Please be aware that:
- After the application is received, the claimants / appellants will be notified via e-mail.
- A final answer will be sent to the applicants within 30 days of receiving all the required documents
Please note, if there is any difference or conflict between the information on this page and the law, the provisions of the law will apply.
Israel Tax Authority
Global Gateway System Support Center
Information and Services center
Email:
Email -
[email protected]
Operating hours:
Sunday to Thursday, from 8:00 to 22:00
Online Information and Services center
4954* 02-5656400Operating hours
Sunday to Thursday, from 8.15 to 15:45