Contact the Ministry of Transport (MoT) accounting division regarding fees and payments

You can contact the MoT accounting division as a private individual or as a representative of a company:

• about a payment of a vehicle license fee that was not registered in the system
• to update your bank account details
• to update fee differences
• regarding received or canceled payments 

How to apply

1. Enter GovID (you may need to register) 
2. Apply for a refund in fee differences online attaching the relevant documents. You’ll need to combine all the relevant documents and attach them as a single file:

• your driver's license or vehicle number
• confirmations of payment 
• receipts 
• a copy of a cheque or an account management certificate of the relevant bank account

The service is free of charge

Handling time

• You’ll receive a reply within 5 working days.
• If you are eligible for a refund, it will be paid within 45 working days to the account provided in your application