Receiving a Permanent Driving License, Permanent Handicapped Parking Tag or Permanent Sailing Certificate

This service provides information for choosing how to receive the license, a handicapped parking tag or certificate and the delivery address and for queries on undelivered licenses or certificates.

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After receiving a temporary driving license check the upper left corner to see if there is a reference to a photo:

Go get your picture taken at one of the authorized photo stations and present valid identification (ID card, passport or existing driving license) and provide your mobile phone number (to update delivery address)

After your picture is taken, a text message will be sent on how to receive your licenses and the delivery address, to be updated within 2 business days; you must confirm receipt of text messages upon having your picture taken at the photo station.
Recipients whose telephone cannot receive text messages can verify their identity using the “Be’eri” telephone service center at 077-9985095

The license will be sent to the current address in the Population Registry or any address provided while updating the delivery address.

Alternately, you can ask to receive the license at one of the following locations:

  • Ben Gurion Airport (delivery within 24 hours)
  • One of the following border crossings (delivery within 24 hours).
    • Ilan Ramon Airport
    • Begin Taba Crossing
    • Ashdod Port
    • Haifa Port
    • Jordan River Crossing

How to change the license delivery method and delivery address:

  • If you are interested in receiving the licenses at your personal address, make sure that the address is up to date.
  • The target address can be updated or the delivery method upgraded (registered mail, door-to-door delivery) by contacting Be’eri Printing:
  • Website
  • Call center 0779985095

People who do not require a picture cannot change the delivery address and will receive their license or sailing certificate at the address listed in the Population Registry.

How to change the license or certificate delivery method and delivery address:

The delivery method can be upgraded (registered mail, door-to-door delivery) by contacting Be’eri Printing:

Starting from the morning after the payment was made and up to 2 business days one of the following delivery addresses may be selected:

  • Ben Gurion Airport (delivery within 24 hours)
  • One of the following border crossings (delivery within 24 hours).
    • Ilan Ramon Airport
    • Begin Taba Crossing
    • Ashdod Port
    • Haifa Port
    • Jordan River Crossing

Delivery at these addresses is for driving licenses only and not for sailing certificates.

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Upon confirmation of entitlement of handicapped parking tag via text message sent buy the Ministry of Transportation, the delivery method can be changed starting from the morning after the text was received, and up to 2 business days.

  • The tag will be sent to the handicapped person's address only as listed in the Population Registry.

How to change the handicapped parking tag delivery method and delivery address:

  • The delivery method can be upgraded (registered mail, home delivery by courier, or delivery to Ben Gurion International Airport – for an additional fee) by contacting Be’eri Printing:
  • Website
  • Call center 0779985095
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  • Regular mail – free of charge
  • Registered mail – 15 NIS
  • Door-to-door courier – 41 NIS
  • Door-to-door courier or delivery to border crossing, within 2 business days of payment – 177 NIS.
  • Delivery to Ben Gurion Airport, provided on business day following payment – 118 NIS.

Note that service in Eilat is exempt from VAT.

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If the license, certificate or handicapped tag are delayed, you may contact the Be’eri Printing call center at 0779985095:

  • For regular delivery: you may make queries after 14 business days.
  • For special delivery (registered mail or courier): you may make queries after 10 business days.

Note that if 45 business days have passed from the date your picture was taken and you have not yet received your license or certificate, you must have a new picture taken.

If the license, certificate or tag have been returned to Be’eri Printing, you must pay the new delivery fee, in the following cases:

  • An incorrect address was entered on the website
  • The address listed in the Population Registry is outdated.
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Please note, if there is any difference or conflict between the information on this page and the law, the provisions of the law will apply.

Ministry of Transport and Road Safety

Ministry of Transportation call center

*4515

Ministry of Transportation call center

Phone:

For callers from abroad - +972-3-9695678

  • Information center, payment processing, and appointment scheduling for licensing offices.

    The call center operates Sunday–Thursday from 07:00 in the morning until 20:00 in the evening.
    On Fridays and holiday eves, from 07:00 in the morning until 13:00 in the afternoon.

    • Service is available in Hebrew and Arabic.
    • The automated payment center operates 24 hours a day.
    • For support and assistance regarding the personal area and digital forms, you may contact the central government call center at 1299, Sunday to Thursday, between 08:00 and 19:00.

    Public reception: Ministry of Transportation and Road Safety

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