Filing an online complaint by foreign workers about the violation of their rights to the Commissioner for Foreign Workers at Work

Who can file a complaint?

• Employees who believe their rights have been violated or who have not received all of their entitled rights.
• Anyone who wishes to file a complaint against employers, in the event of a suspected violation of labor laws.

What documents should be attached to the complaint?

• First and last name of the complaining employees.
• Contact telephone number.
• Employer details (name, address, name of direct manager and phone number).
• A brief description of the complaint.
• Documents related to employment.
• For an anonymous complaint (without a name), attaching identifying information is not required.

How to submit a complaint

1. You must enter the complaint submission form for foreign workers and select the "Submit a complaint" option.
2. Fill out the details in the online form (which can be completed without identification) and submit it.
3. Those who submit the complaint will receive a complaint number, which can be printed or saved on their computer.

You can also submit the complaint in one of the following ways:

Follow-up on complaint process

• Email – send to the Commissioner at: [email protected]
• Phone (WhatsApp):  050-6290758
• Phone: call 074-6290758

1. Once the complaint is received in the system, it will be reviewed.
2. After reviewing the complaint, the Ministry representatives will contact the employees, if needed, to complete the necessary documents for addressing the complaint.
3. The complaint will be handled and the employees will receive updates on its status.