Submitting an Application for a Reduced-Cost Licensing Fee or for a Refund of a Licensing Fee

This service provides information on submitting an application for a reduced-cost vehicle licensing fee or for a refund of a vehicle licensing fee.

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Please note, if there is any difference or conflict between the information on this page and the law, the provisions of the law will apply.

Ministry of Transport and Road Safety

Ministry of Transport Call Center

*4515

  • Dial from a landline: 1-222-5678
    Call from abroad: *972-3-9695678

    Licensing Bureau Information, Payment and Appointment Call Center
    The Call Center operates Sunday-Thursday from 07:00-20:00.
    On Friday and holiday eves, between the hours of 07:00-13:00.

    A response is available in Hebrew and Arabic. 
    The computerized Payments Call Center operates 24/7.
    For support and assistance in the personal area and on digital forms, contact the central government response at telephone 1299, Sunday-Thursday between the hours of 08:00-19:00


    Open to the public Ministry of Transport and Road Safety