Submitting an Appeal of a Decision to Not Cancel a Fine Received on the Light Railway

Who can appeal

Passengers on the light railway who were fined for traveling without a ticket or traveling with an expired ticket on the train and whose submitted request to cancel the fine was denied.

When an appeal can be submitted

Within 45 days from the date of denial of the request to cancel the fine that was submitted to the railway vendor:

• Gush Dah – Tevel Metro Company – Dankal Website
• Jerusalem - Cfir Company – Jerusalem Light Railway

How to attach to the appeal

• A copy of the increased charge (fine)
• A copy of the request to cancel the fine that was sent to the light railway vendor
• A letter of rejection from the light railway vendor
• Other relevant documents, if there are any
• Signed power-of-attorney, when submitting the appeal for another passenger

How to submit the appeal

Complete the Appeal Submission Form – Light Railway:

1. Specify the details of the party submitting the appeal and the contact details
2. Write the reason for submitting the appeal
3. Choose the preferred method of the hearing
4. Attach the required documents
5. Send the form online

Continued processing of the appeal

The Committee decision regarding the appeal will be sent by email.

For contact after the appeal is sent:

• An appeal that was submitted about the light railway in Jerusalem : 02-6299871
• An appeal that was submitted about the light railway in Gush Dan 03-7243281