Report adverse effects and problems associated with medications and drugs
Use this service to report adverse effects or problems associated with drugs or medications, and malpractice related to drug use, such as faulty drug dispensation, erroneous identification of drugs.
Online
Who can file a report
- The general public.
- Medical doctors and medical hospital staff.
- Clinics and HMOs (Kupat Holim).
- Certified retailers of medications.
This service is free of charge
Reporting Side Effects
To submit a new report on drug-related side effects or irregular occurrences, visit the Portal for Reporting Side Effects, fill in the required fields, and submit the report online.
Please note, if there is any difference or conflict between the information on this page and the law, the provisions of the law will apply.
Ministry of Health
Hotline and Information Center
Contact Information
Phone Service Hours
- Sunday to Thursday: 8:00 AM – 6:00 PM
- Friday and holiday eves: 8:00 AM – 1:00 PM
- Intermediate festival days (Sukkot and Passover): 8:00 AM – 2:00 PM
Address: 39 Jermiahu St., Jerusalem
Mailing Address: P.O. Box 1176, Jerusalem 9101002