National Information and Service Center *3450
Here you can find contact information and office hours for the Population and Immigration Authority offices and divisions.
General office hours
Sunday to Thursday, from 8am to 4pm
Caregiver sector call center office hours
Sunday to Thursday, from 8am to noon.
Information and service languages
Hebrew, Arabic, English and Russian.
How to contact us
Telephone
- Calling from Israel: *3450 or 1-222-3450 from a landline.
- Calling from abroad: +972-2-6294666.
Write to us
- Email: info@piba.gov.il
- Fax: 02-6469442
- Post: National Information and Service Center, Population and Immigration Authority, 42 Agripas Street, Jerusalem 9430125
- Make an online enquiry now
Make sure to include your name, ID number and how you prefer to be contacted: Email, telephone or fax.
Useful links
- Save time, do it online – See all our online services
- Self-service stands – Get fast access to services without waiting in line!
- Find office hours for Population and Immigration Authority offices
- Caregiving sector Permit Division
- Payment Unit offices office hours
- Expert foreign worker sector enquiries and office hours
- Information on stay of exit orders
- Schedule an appointment at the visa department
- You can also receive information and schedule an appointment by phone on *3450 or by fax to your local Population and Immigration Authority office.