National information and service center *3450

Office hours

Sunday, Tuesday and Thursday, from 8am to 4pm
Monday and Wednesday, from 8am to 6pm
Caregiver sector call center office hours
Sunday to Thursday, from 8am to noon.
 
Primary telephone: *3450 or 1-222-3450 from a landline.
Call from abroad: 972-2-6294666.
Information and service languages: Hebrew, Arabic, English and Russian.

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Making enquiries in writing

Make an enquiry in writing and we will get back to you. You can make enquires in writing by email, telephone or fax. Please include your name, ID number, contact information, and how you would like to receive a response.

Email: info@piba.gov.il
Fax: 02-6294442 or 02-6469442
Post:
National Information and Service Center
Population and Immigration Authority
42 Agripas Street
Jerusalem 9430125

• Find office hours for Population and Immigration Authority offices 
• Caregiving sector Permit Division 
• Payment Unit offices office hours 
• Expert foreign worker sector enquiries and office hours 
• Information on stay of exit orders
• Schedule an appointment at the visa department
• You can also receive information and schedule an appointment by phone on *3450 or by fax to your local Population and Immigration Authority office.